Frequently Asked Questions


What is a Short Code?

  • A Short code is a 5 or 6 digit number used by companies (including Info 100200 Inc.) to send and receive text messages. Available through ALL Canadian Wireless carriers and recognized on their networks through the Common Short Code initiative.

What is a text message or SMS?

  • A SMS or Text message is an Alphanumeric message that you can send and receive through your wireless device via a Short Code number.

How much does a text or SMS message cost a user?

  • 100200 does not charge you a fee for the text, SMS message from our Short code, Depending on your wireless plan with your provider Standard messaging and data rates may apply from your wireless carrier.

What is a Standard Rate for text, SMS messaging?

  • Depending on your wireless plan your wireless provider may charge you an extra fee for each message sent and received and billed to your account, Please check your wireless plan for Text and Data rates for your plan.

How often can i send a text, SMS to your shortcode?

  • 100200 has no limit to how many times you can send a text, SMS or how many different advertised KEYWORDS you use.

What do you do with the information you collect from me through text messaging?

  • While using our Site, we will not ask for your name, address or other personal information that would allow us or any third part to personally identify you EXCEPT your mobile number in order to communicate to you any and all future messages pertaining to your interest based on the keyword you recently used.

  • NOTE: If you contact any third party’s website provided through our service we cannot be held responsible for any information you provide them or any resulting activities of that relationship. In the event of the user contacting Info 100200 for any query through our contact us page, the user will be asked to submit their name, email or phone number for a response. Like many site operators, we collect information that your browser collects whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our site that you visited plus, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data. Data collected may identify you and inform 100200 which subject matters are most in demand by our users. This information allows us to better serve our users.

Is 100200 safe and secure?

  • Although we will not ask for your personal full name or residential address, if you provide us your email 100200 will not be share your email with any third party. Your mobile number will be stored on the 100200 Site and may be shared with the third party in order to communicate to you any and all future messages pertaining to your interest based on the keyword you recently used. The security of your Personal Information is very important to us, and while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee it absolute security.

What is a KEYWORD?

  • It’s an exclusive word assigned to a business through 100200 to accommodate the transfer of information from a business to mobile user

What is the purpose of a KEYWORD?

  • It offers the mobile user a fast and direct path to the information they are looking to receive. For example - TEXT the KEYWORD to 100200 for more information

Is the KEYWORD case sensitive?

  • No all of our KEYWORDS are not case sensitive so you can use either upper or lowercase letters.